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twilio-developer-kit

Partner, reviewed

Twilio Skills provide procedural knowledge for AI coding agents — which APIs to use, in what order, and what to avoid. Covers SMS, Voice, WhatsApp, Verify, SendGrid, Compliance, and 30+ products.

Plugin · by twilio · runs in Claude Code, Cowork, claude.ai · 57 skills, 1 MCP server · listed 2026-05-06

Claude Code

claude plugin install twilio-developer-kit

Skills (57)

  • Skill twilio-account-setup

    Create and configure a Twilio account from scratch. Covers free trial signup, trial limitations, getting credentials (Account SID and Auth Token), buying a phone number, verifying recipient numbers…

    Any agent

    npx skills add twilio/ai --skill twilio-account-setup
  • Skill twilio-agent-augmentation-architect

    Planning skill for augmenting human agents with real-time AI intelligence. Qualifies the developer's use case across coaching, compliance, QA, and routing to recommend the right Conversation…

    Any agent

    npx skills add twilio/ai --skill twilio-agent-augmentation-architect
  • Skill twilio-agent-connect

    Any agent

    npx skills add twilio/ai --skill twilio-agent-connect
  • Skill twilio-ai-agent-architect

    Planning skill for AI-powered conversational agents. Qualifies the developer's use case across outcome sophistication, entry point, and customer profile to recommend the right Twilio Conversations…

    Any agent

    npx skills add twilio/ai --skill twilio-ai-agent-architect
  • Skill twilio-call-recordings

    Record Twilio voice calls correctly. Covers the critical distinction between Record verb (voicemail) and Dial record (call recording), dual-channel for QA, mid-call pause for PCI, Conference…

    Any agent

    npx skills add twilio/ai --skill twilio-call-recordings
  • Skill twilio-cli-reference

    Twilio CLI reference for managing Twilio resources from the terminal. Covers installation, credential profiles, phone number provisioning, sending SMS and email, webhook configuration, local…

    Any agent

    npx skills add twilio/ai --skill twilio-cli-reference
  • Skill twilio-compliance-onboarding

    Registrations required BEFORE Twilio traffic works. Covers messaging programs (A2P 10DLC, toll-free verification, WhatsApp WABA, RCS, short code, alphanumeric sender) and voice trust programs…

    Any agent

    npx skills add twilio/ai --skill twilio-compliance-onboarding
  • Skill twilio-compliance-traffic

    Rules you must follow for Twilio messaging and voice traffic. Covers TCPA (consent tiers, quiet hours, DNC), GDPR (EU consent, right to deletion), PCI DSS (payment recording, Pay verb), HIPAA (BAA…

    Any agent

    npx skills add twilio/ai --skill twilio-compliance-traffic
  • Skill twilio-conference-calls

    Build multi-party calls using Twilio Conference. Covers warm transfer, cold transfer, coaching (whisper), hold vs mute, participant modes, and supervisor barge.

    Any agent

    npx skills add twilio/ai --skill twilio-conference-calls
  • Skill twilio-content-template-builder

    Create, manage, and send message templates using Twilio's Content API. Covers template creation for WhatsApp, SMS, RCS, and MMS; variable usage; WhatsApp Meta approval; and sending templates via…

    Any agent

    npx skills add twilio/ai --skill twilio-content-template-builder
  • Skill twilio-conversation-intelligence

    Twilio Conversation Intelligence development guide. Use when building real-time or post-call conversation analysis, language operator pipelines, sentiment analysis, agent assist, cross-channel…

    Any agent

    npx skills add twilio/ai --skill twilio-conversation-intelligence
  • Skill twilio-conversation-memory

    Store and retrieve conversation context using Twilio Conversation Memory. Covers Memory Store provisioning, profile management, traits, observations, conversation summaries, and semantic Recall.

    Any agent

    npx skills add twilio/ai --skill twilio-conversation-memory
  • Skill twilio-conversation-orchestrator

    Configure automatic conversation capture and routing with Twilio Conversation Orchestrator. Covers Configuration creation, channel capture rules, grouping types, status timeouts, Memory Store…

    Any agent

    npx skills add twilio/ai --skill twilio-conversation-orchestrator
  • Skill twilio-conversations-classic-api

    Build multi-channel messaging experiences using Twilio Conversations (classic) API. Covers creating conversations, adding participants (SMS, WhatsApp, chat), sending messages, and handling webhooks.

    Any agent

    npx skills add twilio/ai --skill twilio-conversations-classic-api
  • Skill twilio-customer-support-architect

    Planning skill for building customer service and support systems. Qualifies the developer's needs across the support ladder (self-service → AI agents → contact center), channel mix, and scale to…

    Any agent

    npx skills add twilio/ai --skill twilio-customer-support-architect
  • Skill twilio-debugging-observability

    Debug Twilio integrations and set up production observability. Covers the Console Debugger, Monitor Alerts API, Event Streams for error log streaming, status callback tracking, common error codes…

    Any agent

    npx skills add twilio/ai --skill twilio-debugging-observability
  • Skill twilio-email-deliverability-advisor

    Deliverability advisor for the Twilio Email API specifically. Use ONLY when the developer explicitly mentions Twilio Email, comms.twilio.com, or a Twilio (non-SendGrid) email program.

    Any agent

    npx skills add twilio/ai --skill twilio-email-deliverability-advisor
  • Skill twilio-email-send

    Use when the caller has Twilio credentials (Account SID + Auth Token or API Key SID + Secret) and needs to send email via comms.twilio.com/v1/Emails. This is Twilio-native email — NOT SendGrid.

    Any agent

    npx skills add twilio/ai --skill twilio-email-send
  • Skill twilio-enterprise-knowledge

    Add knowledge retrieval (RAG) to AI agents using Twilio Enterprise Knowledge. Covers provisioning Knowledge Bases, uploading sources from web URLs, PDFs, and raw text, and running semantic search to…

    Any agent

    npx skills add twilio/ai --skill twilio-enterprise-knowledge
  • Skill twilio-iam-auth-setup

    Set up and manage Twilio authentication credentials: Auth Tokens, API keys (Standard, Main, Restricted), Access Tokens for client-side SDKs, and credential rotation.

    Any agent

    npx skills add twilio/ai --skill twilio-iam-auth-setup
  • Skill twilio-identity-verification-advisor

    Planning skill for identity verification and fraud prevention. Qualifies the developer's needs across authentication method, channel selection, fraud risk level, and user experience to recommend the…

    Any agent

    npx skills add twilio/ai --skill twilio-identity-verification-advisor
  • Skill twilio-isv-sms-best-practices

    Best practices for ISVs (Independent Software Vendors) building SMS features into multi-tenant SaaS platforms using Twilio.

    Any agent

    npx skills add twilio/ai --skill twilio-isv-sms-best-practices
  • Skill twilio-lookup-phone-intelligence

    Look up phone number intelligence via Twilio Lookup v2 API. Covers number validation, line type detection (mobile/landline/VoIP), SIM swap detection, caller name, identity match, and SMS pumping…

    Any agent

    npx skills add twilio/ai --skill twilio-lookup-phone-intelligence
  • Skill twilio-marketing-promotions-advisor

    Planning skill for marketing and promotional messaging. Use when a developer is figuring out how to set up or architect a marketing campaign on Twilio — channel selection, compliance readiness…

    Any agent

    npx skills add twilio/ai --skill twilio-marketing-promotions-advisor
  • Skill twilio-messaging-channel-advisor

    Planning skill that helps the developer pick the right Twilio messaging channel — SMS, MMS, RCS, or WhatsApp — for a given use case.

    Any agent

    npx skills add twilio/ai --skill twilio-messaging-channel-advisor
  • Skill twilio-messaging-overview

    Twilio Messaging channel overview and onboarding guide. Covers all channels (SMS, WhatsApp, RCS, Facebook Messenger), the unified Messages API, channel selection guidance, and the recommended setup…

    Any agent

    npx skills add twilio/ai --skill twilio-messaging-overview
  • Skill twilio-messaging-services

    Create and configure Twilio Messaging Services for production messaging. Covers sender pools, geo-match, sticky sender, message scheduling, compliance toolkit, SMS pumping protection, link…

    Any agent

    npx skills add twilio/ai --skill twilio-messaging-services
  • Skill twilio-messaging-webhooks

    Receive and respond to inbound messages and track outbound delivery status via Twilio webhooks — across SMS, MMS, WhatsApp, and RCS.

    Any agent

    npx skills add twilio/ai --skill twilio-messaging-webhooks
  • Skill twilio-migrate-messaging-to-verify

    Migrate an existing OTP / one-time-passcode flow from the Twilio Programmable Messaging API (self-built: generate code → send SMS → validate) to the Twilio Verify API (managed code generation…

    Any agent

    npx skills add twilio/ai --skill twilio-migrate-messaging-to-verify
  • Skill twilio-notifications-alerts-advisor

    Planning skill for transactional notifications, alerts, and reminders. Qualifies the developer's needs across urgency, channel selection, delivery confirmation, and fallback patterns to recommend…

    Any agent

    npx skills add twilio/ai --skill twilio-notifications-alerts-advisor
  • Skill twilio-numbers-senders

    Choose the right Twilio number type and sender BEFORE building. Covers phone numbers (local, toll-free, short code, mobile), alphanumeric sender IDs, WhatsApp senders, RCS agents, international…

    Any agent

    npx skills add twilio/ai --skill twilio-numbers-senders
  • Skill twilio-organizations-setup

    Set up and manage Twilio Organizations for centralized account and user governance. Covers the Organization > Account > Subaccount hierarchy, roles (Owner/Admin/Standard), managed vs independent…

    Any agent

    npx skills add twilio/ai --skill twilio-organizations-setup
  • Skill twilio-rcs-messaging

    Send RCS Business Messages via Twilio. Covers compliance onboarding (7-part US process), sender profile setup, sending rich cards and carousels, SMS fallback, device support (Android + iOS 18 caveats)

    Any agent

    npx skills add twilio/ai --skill twilio-rcs-messaging
  • Skill twilio-regulatory-compliance-bundles

    Manage regulatory compliance for international phone numbers. Covers what bundles are, which countries require them, how to create End-Users and Supporting Documents, evaluate and submit bundles…

    Any agent

    npx skills add twilio/ai --skill twilio-regulatory-compliance-bundles
  • Skill twilio-reliability-patterns

    Handle rate limits, retries, and failures when building on Twilio at scale. Covers 429 exponential backoff with jitter, per-number throughput limits, StatusCallback resilience, thin-receiver…

    Any agent

    npx skills add twilio/ai --skill twilio-reliability-patterns
  • Skill twilio-security-api-auth

    Choose the right Twilio authentication method and implement it correctly. Covers Auth Token (testing only), API Keys (production standard), OAuth2 client_credentials (time-limited bearer tokens)…

    Any agent

    npx skills add twilio/ai --skill twilio-security-api-auth
  • Skill twilio-security-compliance-hipaa

    Configure Twilio accounts for HIPAA compliance. Covers BAA requirements, HIPAA Project designation (self-service and support), eligible services list, per-product requirements (Voice, SMS…

    Any agent

    npx skills add twilio/ai --skill twilio-security-compliance-hipaa
  • Skill twilio-security-hardening

    Secure Twilio applications against common attacks. Covers credential management (API keys vs auth tokens), request validation (webhook signature verification), PCI DSS compliance, HIPAA account…

    Any agent

    npx skills add twilio/ai --skill twilio-security-hardening
  • Skill twilio-send-message

    Send messages via Twilio's Programmable Messaging API across all channels — SMS, MMS, RCS, and WhatsApp. Covers text messages, media, rich content (cards, carousels, buttons), template-based sends…

    Any agent

    npx skills add twilio/ai --skill twilio-send-message
  • Skill twilio-sendgrid-account-setup

    Set up a SendGrid account for email delivery. Covers API key creation (SG.-prefix), domain authentication (DKIM/SPF via CNAME records), Single Sender Verification for testing, SDK installation, and…

    Any agent

    npx skills add twilio/ai --skill twilio-sendgrid-account-setup
  • Skill twilio-sendgrid-deliverability-advisor

    Diagnostic and advisory skill for email deliverability problems. Use when a developer asks why emails are going to spam, not reaching the inbox, getting blocked, bouncing, or how to improve sender…

    Any agent

    npx skills add twilio/ai --skill twilio-sendgrid-deliverability-advisor
  • Skill twilio-sendgrid-email-send

    Send transactional and bulk email via the SendGrid v3 Mail Send API. Covers single sends, personalized batch sends with dynamic templates, scheduled sends with cancellation, attachments, and sandbox…

    Any agent

    npx skills add twilio/ai --skill twilio-sendgrid-email-send
  • Skill twilio-sendgrid-email-settings

    Configure SendGrid dynamic templates (Handlebars), tracking settings (opens, clicks, subscriptions), link branding for custom tracking domains, and content types (HTML, plain text, AMP).

    Any agent

    npx skills add twilio/ai --skill twilio-sendgrid-email-settings
  • Skill twilio-sendgrid-engagement-quality

    Monitor email program health with SendGrid Engagement Quality (SEQ) scores. Covers the SEQ API endpoints, the 5 scoring metrics (engagement recency, open rate, bounce classification, bounce rate…

    Any agent

    npx skills add twilio/ai --skill twilio-sendgrid-engagement-quality
  • Skill twilio-sendgrid-inbound-parse

    Receive inbound email via SendGrid Inbound Parse webhook. Covers MX record setup, parsed vs raw mode, handling attachments, and common pitfalls.

    Any agent

    npx skills add twilio/ai --skill twilio-sendgrid-inbound-parse
  • Skill twilio-sendgrid-suppressions

    Manage SendGrid email suppressions: bounces, blocks, spam reports, invalid emails, global unsubscribes, and ASM suppression groups.

    Any agent

    npx skills add twilio/ai --skill twilio-sendgrid-suppressions
  • Skill twilio-sendgrid-webhooks

    Track email delivery and engagement via SendGrid Event Webhooks. Covers all 11 event types (delivery + engagement), webhook handler implementation, ECDSA signature verification, batched event…

    Any agent

    npx skills add twilio/ai --skill twilio-sendgrid-webhooks
  • Skill twilio-sms-send-message

    SMS and MMS deep-dive reference. Covers SMS-specific error codes, message filtering troubleshooting ("Messages Being Filtered or Blocked?" diagnostic checklist), MMS media support (US/CA/AU only)…

    Any agent

    npx skills add twilio/ai --skill twilio-sms-send-message
  • Skill twilio-studio-flows

    Build and deploy Twilio Studio flows — visual IVR, SMS/WhatsApp, and conversation automation — by authoring the flow definition JSON and managing it through the Studio REST API.

    Any agent

    npx skills add twilio/ai --skill twilio-studio-flows
  • Skill twilio-taskrouter-routing

    Route tasks to agents using Twilio TaskRouter. Covers Workers, Task Queues, Workflows, Reservations, skills-based routing, and common gotchas (hyphen attributes, HAS operator, reservation cascade).

    Any agent

    npx skills add twilio/ai --skill twilio-taskrouter-routing
  • Skill twilio-verify-send-otp

    Send and verify one-time passcodes (OTPs) via Twilio Verify over SMS (auto-upgraded to RCS where supported), voice, email, or WhatsApp.

    Any agent

    npx skills add twilio/ai --skill twilio-verify-send-otp
  • Skill twilio-voice-conversation-relay

    Build AI-powered voice agents using Twilio ConversationRelay. Handles real-time speech recognition (ASR), text-to-speech (TTS), and bidirectional audio streaming via WebSocket.

    Any agent

    npx skills add twilio/ai --skill twilio-voice-conversation-relay
  • Skill twilio-voice-outbound-calls

    Make outbound phone calls via Twilio's Programmable Voice REST API. Covers the full voice platform: calls.create(), answering machine detection (AMD), conference-based agent bridging, call…

    Any agent

    npx skills add twilio/ai --skill twilio-voice-outbound-calls
  • Skill twilio-voice-twiml

    Build voice call logic using TwiML (Twilio Markup Language). Covers the core verbs (Say, Play, Gather, Dial, Record, Conference), generating TwiML with Python and Node.js SDKs, and a complete…

    Any agent

    npx skills add twilio/ai --skill twilio-voice-twiml
  • Skill twilio-webhook-architecture

    Design, secure, and operate Twilio webhook endpoints. Covers inbound event handling, status callbacks, signature validation, connection overrides for retry and timeout tuning, local development…

    Any agent

    npx skills add twilio/ai --skill twilio-webhook-architecture
  • Skill twilio-whatsapp-manage-senders

    Create, configure, and manage WhatsApp Business senders via Twilio's Channels Senders API. Covers programmatic sender registration, profile setup, webhook configuration, sender lifecycle statuses…

    Any agent

    npx skills add twilio/ai --skill twilio-whatsapp-manage-senders
  • Skill twilio-whatsapp-send-message

    WhatsApp messaging deep-dive reference. Covers the 24-hour service window rules (free-form vs template mode), sandbox setup for testing, template approval workflow, production sender requirements…

    Any agent

    npx skills add twilio/ai --skill twilio-whatsapp-send-message

From Anthropic's public plugin directory, read on 2026-10-15. Find a skill by task.