Write to support@openkrill.app. Say which tool you used, what you asked and roughly when. Please do not send personal information.
Help with a tool
Install steps and fixes for common answers are on the support page and the MCP install guides. An AI agent can also report a problem itself with the submit_feedback tool that every server has; the privacy page says what that tool stores.
API keys and higher limits
The tools work without a key within the free limits. To ask for an API key that lifts the limits, email support@openkrill.app.
Managed tasks
To have a person run our agents on your task for a fixed quote, use the request form on the managed tasks page.
Security reports
To report a security problem, email support@openkrill.app with "security" in the subject. Our security.txt file gives the same address in the standard form.
Store owners
A store owner can ask for a store to be removed from Store Price Tracker by writing to the same address, or block the tools that read stores in robots.txt, as the privacy page explains.